No two freight forwarders operate the same way. Some focus on ocean exports, others manage air imports, and many specialize in regional compliance or customer-specific services. That’s why having freight software that fits your workflow—not the other way around—is more than a convenience. It’s a necessity.
Customization is now a must-have for freight forwarders who want to scale, stay compliant, and keep customers happy. In this post, we break down the top customization options to look for in your freight forwarding software—and how CargoNet delivers them with ease.
1. Modular Setup – Choose What You Need
Every logistics business is different. CargoNet lets you activate only the modules relevant to your operations—whether that’s Ocean Export, Air Import, Customs EDI, or Freight Accounting.
Why It Helps:
- Clean and clutter-free interface
- Lower setup and training time
- Pay only for what you use
- You can scale up easily by enabling more modules as your business grows.
2. Branded and Compliant Documents
From Bills of Lading to Invoices, CargoNet allows complete document customization. Add your logo, adjust templates, and meet regulatory formats with ease.
Why It Helps:
- Saves time on documentation
- Meets global and local compliance
- Improves brand consistency
- CargoNet includes editable, multi-language templates for region-specific document needs.
3. Workflow Automation Rules
Manually updating shipment statuses or sending reminders? Say goodbye to repetitive tasks. CargoNet enables rule-based automation for status updates, alerts, and task assignments.
Why It Helps:
- Reduces human error
- Improves response times
- Keeps your team focused
- Example: Auto-notify customers when cargo is delayed or auto-create an invoice once a delivery is confirmed.
4. Custom Fields for Every Business Type
Need to track unique identifiers like export codes or handling instructions? CargoNet lets you create custom fields across all screens and forms.
Why It Helps:
- Captures business-specific data
- Enhances reporting accuracy
- Adds flexibility to workflows
- You define what data matters, and CargoNet adapts accordingly.
5. Customizable Rate and Tariff Management
CargoNet gives you full control over pricing. Set up customer-specific, carrier-based, or route-linked rates.
Why It Helps:
- Quicker quote generation
- Precise and transparent invoicing
- Handles complex surcharge rules
- Dynamic pricing based on volume, weight, freight terms, and more is fully supported.
6. Role-Based Access and Permissions
Not everyone needs access to everything. With CargoNet, define roles and restrict access as needed—for Sales, Operations, Accounts, or Management.
Why It Helps:
- Safeguards sensitive data
- Controls system access
- Boosts accountability
- Each user sees only what’s relevant to their role.
7. Personalized Dashboards and Custom Reports
CargoNet enables users to build their own dashboards and reports—by department, customer, or even profit center.
Why It Helps:
- Encourages data-driven decisions
- Simplifies insights with visual charts
- Saves time with scheduled reports
- Perfect for managers, sales teams, and finance departments alike.
8. Region-Based Compliance Settings
Customs clearance and tax regulations vary worldwide. CargoNet handles it all, from ACI (Canada) and ISF (US) to GST (India).
Why It Helps:
- Ensures local compliance
- Reduces regulatory delays
- Speeds up international operations
- Support includes SCMTR, eManifest, Form 13, SEZ filings, and more.
9. Integrations That Work for You
Connect CargoNet with your carriers, customs portals, CRMs, and accounting tools like Tally or QuickBooks.
Why It Helps:
- Avoids duplicate data entry
- Enables real-time updates
- Unifies operations and financials
- CargoNet simplifies data flow across all your platforms.
10. Multi-Language and Multi-Currency Support
Operating globally? CargoNet supports local languages, regional formats, and currencies across branches or customers.
Why It Helps:
- Improves communication with global teams
- Prevents billing errors
- Offers local comfort with global control
- Each user can set preferences for language, currency, and date format.
11. Mobility and Remote Access
Modern freight operations don’t stop at the office. CargoNet supports mobile access so your team can stay connected anywhere.
Why It Helps:
- Manage shipments on the go
- Access real-time updates remotely
- Boosts operational agility
- Whether at a port, client meeting, or in transit—your team stays productive with mobile-friendly features and secure cloud access.
Final Thoughts
Your freight forwarding software should work the way your business does—not force you to adapt. With CargoNet, every module, workflow, and report can be tailored to your operations, helping you stay efficient, compliant, and customer-focused.
Want to see how customizable freight software can streamline your business?
Book a CargoNet demo today
Book a CargoNet demo today
