In today’s competitive freight forwarding industry, being operationally efficient and keeping customers satisfied are no longer enough. To truly grow, freight forwarders need to make data-driven decisions that lead to higher margins, faster responses, and smarter strategies.
At CargoNet, we’ve worked closely with logistics professionals around the world — from branch managers to CFOs — and understand their biggest bottlenecks: disjointed reports, manual spreadsheets, delayed insights, and missed opportunities.
That’s why we built CargoNet Business Intelligence (BI) Tools — a powerful analytics solution purpose-built for the freight forwarding and logistics industry.
What Are CargoNet Business Intelligence Tools?
CargoNet BI tools are built-in freight analytics dashboards that turn complex logistics data into clear, interactive insights. Whether you’re managing air, ocean, or road freight, these tools help you:
- Monitor freight KPIs in real time
- Track shipment status and service performance
- Analyze financials, quotes, and customer behavior
- Build custom reports without needing IT support
- Make informed, fast decisions based on real-time data
- Automate invoices with GST/VAT compliance.
- Provide customers with real-time visibility via portals and mobile apps.
It’s the smarter way to run your logistics business.
Role
BI Insight
CXO / Owner
Profitability, business growth, customer trends
Finance Head
Accounts receivable, aging, DSO, cost breakdown
Sales Manager
Quote conversion, win/loss reasons, sales KPIs
Operations Head
Delay tracking, shipment lifecycle, SLA alerts
Branch Manager
Team performance, regional revenue, margin tracking
Key Features of CargoNet Freight BI Tools
1. Real-Time Freight Dashboards
Get instant access to:
- Shipment status (FCL, LCL, air, land)
- Profitability by branch, lane, or customer
- Agent performance and commission tracking
- Lead-to-quote conversion rates
- Outstanding payables and receivables
These logistics dashboards are fully interactive, customizable, and exportable.
2. Custom Freight Reports – No Code Needed
Create reports by filtering:
- Port, customer, region, mode of transport
- Profit margins by shipment, route, or trade lane
- Cost elements like freight, handling, customs, etc.
You can schedule recurring reports, share live report links, or export to Excel — all without needing a data analyst.
3. Customer Profitability Tracking
Identify your most (and least) profitable clients:
- Analyze gross margin per customer or shipment
- Break down costs by line item
- Optimize your pricing and focus on high-yield accounts
This feature is perfect for profitability monitoring in logistics.
4. Quotation Win/Loss Analysis
Find out why you’re losing deals — and fix it:
- Track response time to freight inquiries
- See which quotes were lost due to pricing, delay, or terms
- Improve your freight quote conversion rate with actionable data
5. Accounts Receivable & Payable Insights
Stay ahead of your cash flow with:
- Real-time customer aging reports
- DSO (Days Sales Outstanding) monitoring
- Vendor payable tracking and early payment discount alerts
CargoNet BI makes freight finance reporting simple and transparent.
6. Exception Alerts for Operations
Catch issues before customers do:
- Late shipment warnings
- Pending document notifications
- Customs filing delays and SLA breaches
- Container detention/demurrage charge tracking
This is real-time exception management built for freight operators.
Integration with Power BI, and More
Want to go beyond built-in tools? CargoNet supports API and data export, so you can connect your logistics data with:
- Microsoft Power BI
- Other advanced BI platforms
Perfect for companies with custom dashboards or AI-driven forecasting models.
Secure, Role-Based Access Control
CargoNet BI gives you full control over who sees what:
- Role-based dashboards
- Custom data visibility for teams
- Financial access control for sensitive metrics
Your logistics data stays secure, accurate, and organized.
Real-World Results: Jet Speed Logistics
Challenge: Manual Excel-based reporting, poor shipment visibility, and disconnected financial tracking.
After CargoNet BI:
- Saved 20+ hours/week in reporting
- Tracked shipment-level profit/loss in real time
- Flagged risky clients and improved credit control
- Identified delays 2 days earlier than before
Now, their leadership team makes confident, real-time decisions using actionable logistics intelligence.
Why Freight Forwarders Choose CargoNet BI
- Saved 20+ hours/week in reporting
Scale confidently across branches and trade lanes with full visibility.
- Higher Profit Margins
Spot cost leaks and low-margin services quickly.
- Stronger Financial Control
Gain real-time insights into credit limits, aging, and payment cycles.
- Better Sales Strategy
Understand why quotes are lost — and win more deals with data.
- Improved Operations
Track performance delays and take proactive action before customers complain.
Ready to Turn Freight Data into Business Growth?
If you’re ready to move from spreadsheets and delays to real-time freight insights, CargoNet BI is built for you.
Discover how to streamline your freight operations and make smarter decisions with CargoNet’s Business Intelligence tools.
FAQs
What KPIs can I track with CargoNet BI?
You can track shipment status, gross margins, quote conversion rates, aging reports, SLA compliance, and more — all specific to freight forwarding KPIs.
How does CargoNet BI help increase profitability?
By providing real-time insight into your most profitable customers, routes, and services, and alerting you to cost overruns, CargoNet BI helps you optimize profitability across your logistics network.
Is this suitable for small freight companies?
Yes. CargoNet BI is modular and scalable — ideal for small, mid-sized, or enterprise-level logistics providers.
How can CargoNet improve profitability?
Not at all. CargoNet offers a user-friendly, no-code interface, so your teams can build, schedule, and share reports easily.
Is the data updated in real time?
Yes, CargoNet provides live logistics reporting and financial updates, so your decisions are always based on the latest data.
What’s the difference between BI tools and traditional freight reporting?
Traditional freight reporting is often static, built manually using spreadsheets or siloed TMS data. BI tools offer real-time, dynamic dashboards that pull data from multiple logistics modules, providing interactive visuals, alerts, and deep analysis without manual effort.
Can CargoNet BI tools help reduce operational delays?
Yes. CargoNet tracks shipment progress, customs status, and documentation in real time. It automatically sends alerts for SLA breaches, late departures, pending filings, or delays—so you can act fast and reduce penalties or customer dissatisfaction.
Can I track branch-wise or region-wise performance?
Absolutely. CargoNet BI allows you to filter and compare performance by branch, trade lane, sales team, or location.You can measure shipment volume, revenue, margins, or exceptions at a granular level.
How does CargoNet help with freight quote performance?
The Win/Loss Analysis module tracks how fast quotes are responded to, which quotes get accepted or rejected, and why. It helps sales teams optimize their response time, pricing strategy, and win rate using actual data.
Is CargoNet BI suitable for multi-modal logistics?
Yes. CargoNet BI supports air freight, sea freight (FCL/LCL), road transport, and multimodal shipments. All your data — from origin to final delivery — is tracked and analyzed in one unified platform.
Can I track team performance using BI tools?
Yes. You can set and track KPIs for sales, finance, and operations teams. Dashboards help measure quote volume, approvals, collection efficiency, overdue tasks, and overall productivity by team or individual.
How can BI tools help improve customer satisfaction?
By providing proactive alerts for exceptions or delays, BI tools help you communicate with customers before issues escalate. You can also analyze customer history, margins, and behavior to offer better service or pricing strategies.
Can I create and automate custom reports for clients?
Yes. CargoNet lets you create custom, branded client reports with shipment summaries, financials, and performance metrics. These can be automated and shared securely via links or PDFs.
Does CargoNet BI work for freight networks or NVOCCs?
Yes. CargoNet supports freight forwarders, NVOCCs, and international freight networks. You can monitor partner or agent performance, track cost splits, and gain financial transparency across co-loaders or branches.
Is BI reporting mobile-friendly?
CargoNet BI dashboards are accessible via web and mobile, so managers and CXOs can check real-time reports and alerts even when on the move.
How customizable are the dashboards?
Very. Users can choose what KPIs to display, apply filters (e.g., by port, mode, time range), and rearrange widgets. Dashboard templates for finance, operations, and sales are also available for quick setup.
Can BI tools support compliance and audit readiness?
Yes. With all data centralized and exportable, CargoNet BI supports audit trails, financial compliance checks, and customs reporting — ensuring your team is always ready for external reviews.
How secure is the data shared via BI tools?
CargoNet offers role-based access, encrypted data sharing, and secure report links. You control who can view, edit, or export data — whether internally or for external partners.
Can BI tools help identify revenue leakage?
Yes. With shipment-level profit/loss tracking, CargoNet BI helps you detect billing discrepancies, unbilled charges, and underpriced quotes — allowing you to plug revenue leaks fast.
What’s the ROI of implementing BI tools for a freight company?
Most CargoNet users see:
- 20–40% reduction in manual reporting hours
- Faster credit control decisions
- Improved quote conversion rates
- Lower demurrage/detention penalties
- Increased visibility across teams and locations
